Welcome to Matriarch Group, a leading import-export business specializing in the supply of goods including chemicals, petrochemical products, and food items across India, Saudi Arabia, and Africa. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or engaging in any transactions with us.

1. Agreement to Terms

By accessing our website or engaging in any transactions with us, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Products and Services

Matriarch Group specializes in the import and export of a wide range of goods including but not limited to chemicals, petrochemical products, and food items. Our products are sourced from reputable suppliers and undergo stringent quality checks to ensure compliance with industry standards.

3. Ordering and Payment

Orders can be placed through our website or by contacting our sales team directly. Prices are subject to change without prior notice and will be confirmed at the time of order placement. Payment terms vary depending on the nature of the transaction and will be communicated to you prior to order confirmation.

4. Shipping and Delivery

We strive to deliver orders in a timely manner and to the satisfaction of our customers. However, shipping and delivery times may vary depending on factors such as product availability, shipping method, and destination. We are not liable for any delays or damages incurred during transit.

5. Returns and Refunds

We accept returns for damaged or defective products within a specified timeframe from the date of delivery. Please contact our customer service team to initiate the return process. Refunds will be issued in accordance with our refund policy, which may vary depending on the nature of the return.

6. Intellectual Property

All content included on our website, including but not limited to text, graphics, logos, and images, is the property of Matriarch Group or its licensors and is protected by copyright laws. You may not reproduce, distribute, or transmit any content from our website without prior written consent.

7. Limitation of Liability

In no event shall Matriarch Group be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services, whether based on contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of India.

9. Amendments

Matriarch Group reserves the right to amend or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of our services after any such amendments shall constitute your consent to such changes.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at
info@matriarchgroup.co.in or +96 6560589395.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Matriarch Group for your import-export needs.